Terms & Privacy

Terms and Conditions

Last updated: February 2026

The service

We provide a free household bill information service. The nature, scope and availability of this service may change at any time without notice.

General information only

The information provided through this website and during calls is for general informational purposes only. It does not constitute financial advice, investment advice, legal advice or any form of regulated advice. Any actions you take based on information from this service are taken entirely at your own risk and discretion.

No guarantees

All figures, estimates and savings projections are indicative only and should not be relied upon. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability or suitability of any information provided.

Your responsibility

You are solely responsible for verifying all information independently and for any decisions you make regarding your household bills, provider contracts or switching arrangements.

Limitation of liability

To the maximum extent permitted by applicable law, we exclude all liability for any loss or damage of any kind arising from or in connection with your use of this website or service. As our service is provided free of charge, our liability is limited accordingly. Nothing in these terms excludes liability that cannot be excluded by law.

Indemnity

You agree to hold harmless UK Household Savings and its operators from any claims arising from your use of the service or your reliance on information provided.

Use of the service

We reserve the right to modify, suspend or discontinue the service, and to decline service to any individual, at any time without notice or explanation.

Eligibility

This service is intended for UK residents aged 18 and over.

Intellectual property

All content and branding on this website belongs to UK Household Savings.

Third parties

We are independent and not affiliated with any utility or insurance provider unless explicitly stated. We may receive commissions from providers. This does not affect the price you pay.

Changes

These terms may be updated at any time. Continued use constitutes acceptance.

Disputes

Any disputes should first be raised with us at hello@ukhouseholdsavings.co.uk. These terms are governed by the laws of England and Wales.

Privacy Policy

Data we collect

When you book a call, we collect your name, email and optionally your phone number via our booking provider Cal.com. Information entered into our savings calculator is processed in your browser only and never stored.

How we use it

Solely to schedule and deliver your free savings review, send appointment confirmations, and follow up with recommendations. We do not send marketing emails unless you explicitly opt in.

Who sees it

Only us and our service providers: Cal.com (booking) and Google (Meet/Calendar). We never sell, rent or share your data with third parties for marketing purposes.

How long we keep it

12 months from your appointment, then deleted. Switching records kept 24 months to support any provider disputes. Calculator data is never stored.

Cookies

Only those strictly necessary for the booking widget. No analytics, advertising or tracking cookies.

Your rights

Under UK GDPR you can request access, correction, deletion, restriction or portability of your data. Email hello@ukhouseholdsavings.co.uk and we will respond within 30 days.

Complaints

Contact the Information Commissioner's Office: ico.org.uk or 0303 123 1113.

Security

We use encrypted connections and access controls but cannot guarantee absolute security of data transmitted over the internet.

Contact

hello@ukhouseholdsavings.co.uk